Omo, I nearly contacted support twice. The request stayed quiet for one day and eleven hours before the full alert finally entered. That is not fast in my book.
Report this reviewReference NU-158
User experiences with Node Union, covering account setup, withdrawal requests and support. Read individual reports and share your own experience.
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Omo, I nearly contacted support twice. The request stayed quiet for one day and eleven hours before the full alert finally entered. That is not fast in my book.
Report this reviewReference NU-158
Small $25 test, sharp-sharp $30 alert. No wahala.
Report this reviewReference NU-152
Submitted at night and expected it by morning. It stayed pending through most of the next day before the complete payment arrived. A countdown would have saved me from checking the app every hour.
Report this reviewReference NU-125
I spent more time reading the instructions than making the request. The payment was succesful that afternoon, and each status change had a timestamp. Very helpful for someone using the app for the first time. The receipt was also available without contacting support.
Report this reviewReference NU-116
I requested before work and expected to see the alert by lunchtime. It did not arrive until much later that evening. The full amount came, but the long stretch with one generic pending message made me uneasy. I checked the help page during the wait and found only a broad time range, not an update tied to my request. That made the delay feel longer than it was.
Report this reviewReference NU-99
I submitted the request from my office Wi-Fi, then switched back to mobile data on the way home. The status remained correct on both connections. The bank alert arrived before I reached my stop, and the exact receipt was waiting inside the app. I later signed in from another phone to check whether the record would still show; it did, with the same reference and completion time.
Report this reviewReference NU-96
Started the request one morning and got the full $323.13 the following night. Thirty-eight hours is a long silence after calling the process quick. Honestly, that wording needs to change. I had no issue with the final amount or receipt, only the gap between the promise and the actual waiting time.
Report this reviewReference NU-155
I used the smallest amount I was comfortable with. The alert came before an hour, and I only refreshed the page once. Smooth first experience.
Report this reviewReference NU-141
Entered my card details, pressed pay and the page froze. Tried again, same thing... no proper error.
Report this reviewReference NU-126
I was expecting one of those confusing finance dashboards, but this was not bad. The balance changed correctly after payment, the receipt had a reference, and I could find the transaction again without searching through several menus. I also signed out and returned later to make sure the history was saved. The completed transaction was still visible and the timestamps had not changed.
Report this reviewReference NU-104
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