Almost a full day and the same status from morning till night. The complete $316.25 came, so the process works. It just needs clearer handling during the wait.
Report this reviewReference NU-145
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Almost a full day and the same status from morning till night. The complete $316.25 came, so the process works. It just needs clearer handling during the wait.
Report this reviewReference NU-145
Full amount, yes. Nearly ten hours of the same pending screen, also yes. Please improve the updates.
Report this reviewReference NU-121
The $50 card payment was declined twice with no useful reason. Same card worked elsewhere five minutes later.
Report this reviewReference NU-106
Twelve hours pending. no update, no explanation. Payment was succesful eventually but the silence was tiring.
Report this reviewReference NU-95
The money came complete the next day, but I had already started wondering whether the transfer failed. Twenty-two hours with no proper update is stressful sha. The result was fine; the communication was not.
Report this reviewReference NU-88
I made the request before travelling and expected it to settle before I arrived. It did not. The complete payment came forty-five hours later, after I had checked the pending screen from two different cities. A realistic estimate would have prevented most of that concern. I was able to download the receipt afterward, so the transaction itself ended correctly; the long uncertainty is what reduced my rating.
Report this reviewReference NU-153
I requested on Tuesday morning because I expected the money that day. Wednesday came and the screen still showed processing. The complete amount finally entered after forty-six hours, but by then I had already assumed something was wrong. That is too close to two days. I opened support chat once, closed it, then opened it again because the tracker gave me no new information at all.
Report this reviewReference NU-134
Finished before one hour. I could see the request, fee and final status on one screen.
Report this reviewReference NU-133
Thirty-one hours is long enough to cause concern, even when the full $115 arrives correctly. Do not call it fast without explaining that delays can cross into the next day.
Report this reviewReference NU-130
Same-day payment and a proper receipt. Fine by me.
Report this reviewReference NU-118
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